FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send them here.

 

Q. Where do you delivery from?

 

A. We ship from our warehouses located in Wynberg, Cape Town.

 

 

Q. How long will it take for my items to arrive?

 

A. It will usually take 2-5 business days for all orders to arrive. 

 

 

Q. How long will it take to dispatch the order?

 

A. It will take usually up to 1-2 business days, while, in some cases we have same day processing.  

 

Q. Is delivery really FREE?

 

A. YES! We offer completely FREE delivery on ALL orders! 

 

Q. Will I receive a confirmation number when I place my order?

 

A. Yes, all customers will receive an order number after placing their orders.

 

 

Q. Who can I contact if I have a problem with my order?

 

A. All inquiries can be sent here.

 

 

Q. How can I pay?

 

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex.

 

 

Q. Is Checkout on this site safe and secure?

 

A. You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!

 

 

Q. If I enter my email address will you sell my information?

 

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.